Privacy Policy

At Be Unlabelled, your privacy is important to us. We are committed to protecting your personal information and ensuring that your data is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with us through our online platforms.

By using our website or purchasing from Be Unlabelled, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

When you interact with Be Unlabelled, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Order Details
  • Custom measurements (if provided for custom sizing)

Please note: We do not store your debit card, credit card, UPI, or other payment information. All payments are securely processed through trusted third-party payment gateways.

Non-Personal Information

We may automatically collect certain information such as:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Website Usage Data
  • Pages Visited
  • Referral Sources
  • Cookies and Analytics Information

2. How We Use Your Information

The information we collect helps us provide you with the best possible shopping experience.

Your information may be used to:

  • Process and fulfill your orders.
  • Deliver your made-to-order garments.
  • Provide customer support.
  • Communicate order confirmations, shipping updates, and delivery information.
  • Respond to enquiries and customization requests.
  • Improve our website, products, and customer experience.
  • Prevent fraudulent transactions and protect our business.
  • Send promotional emails, newsletters, or product launches (only if you choose to subscribe).

3. How We Protect Your Information

Protecting your personal information is extremely important to us.

We implement appropriate administrative, technical, and security measures to safeguard your information against unauthorized access, misuse, disclosure, or alteration.

Payment transactions are securely handled by trusted third-party payment providers using encrypted payment systems. Be Unlabelled never stores your complete payment details.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to any third party.

Your information may only be shared when necessary with:

  • Courier and shipping partners for order delivery.
  • Secure payment gateway providers for payment processing.
  • Technology providers who help us operate our website.
  • Government or legal authorities if required by applicable law.

All third-party service providers are expected to protect your information and use it only for the services they provide.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide a smoother shopping experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features and functionality.

6. Third-Party Services & Links

Our website may include links to third-party websites, payment gateways, or social media platforms.

Once you leave our website, Be Unlabelled is not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before sharing your personal information.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information where legally permitted.
  • Withdraw your consent to receive marketing communications at any time.
  • Contact us regarding any privacy-related concerns.

To exercise any of these rights, simply email us using the contact information below.

8. Data Retention

We retain your information only for as long as necessary to:

  • Process your orders.
  • Provide customer support.
  • Comply with legal, accounting, and tax obligations.
  • Resolve disputes and enforce our policies.

Once the information is no longer required, it is securely deleted or anonymized where reasonably possible.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been provided, we will take appropriate steps to remove it.

10. Changes to This Privacy Policy

Be Unlabelled reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with immediate effect. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, we'd be happy to help.

Email: beunlabelledyou@gmail.com

Instagram: @beunlabelled.in

Thank You

Thank you for trusting Be Unlabelled.

We believe that shopping should feel safe, transparent, and personal. Your trust means everything to us, and we're committed to protecting your privacy every step of the way.